|My Personal Uniform Account|
|How do I create an account?|
|1) Click the "My Account / Order Status" link at the top right side of our site.
2) Enter your email address.
3) Select "I am a new customer".
|How do I edit my account information?|
|Click the "My Account / Order Status" link at the top right hand side of our site to edit your account information.|
|How much is my shipping?|
|Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices.|
|I forgot my password.|
|Click the "My Account / Order Status" link at the top right hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password.|
|How do I return my product?|
|Please click here for more information on returning an item.|
|I received the wrong product.|
|If you feel that you have received the wrong product, please contact customer service within 72 hours of receiving the product.|
|What is your return policy?|
|Items may be exchanged within 15 days of receipt. All exchanges/returns must be accompanied by the packing slip. Items must be in their original condition with tags. Laundered items are neither exchangeable or refundable. Embroidered items are neither exchangeable or refundable. Non-embroidered items purchased online and NOT at any AUW retail location may be returned for a refund or credit if they are in their original condition with tags and within 15 days of receipt. All shipping/freight charges must be prepaid by customer on exchanged items unless the exchange is a result of our error. If you require any additional information, you may contact customer service at 1-844-ALL-UNIFORM.|
|When will my order ship?|
|Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account / Order Status" link at the top right hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment.|